Privacy Policy

Nishikawa Dental Clinic (Medical Corporation Sowan) (“the Clinic”) recognizes the protection of personal information as an important responsibility. We have established this Privacy Policy and are committed to the appropriate management and protection of your personal data.

1. Definition of Personal Information

“Personal information” in this policy refers to any information that can identify a specific individual, including name, date of birth, address, phone number, email address, and medical records.

2. Collection of Personal Information

We collect personal information to the extent necessary in the following situations:

  • When booking an appointment or requesting treatment
  • When completing intake forms or consent documents
  • When contacting us via the inquiry form, phone, or LINE
  • When using our online booking system

3. Purpose of Use

We use the collected personal information for the following purposes:

  • Providing dental treatment and related administrative procedures
  • Communicating appointment confirmations, changes, and reminders
  • Responding to inquiries
  • Billing and insurance claims
  • Coordination with other medical institutions and insurers
  • Internal case studies for quality improvement (used in a non-identifiable form)
  • Reporting and notifications required by law

4. Disclosure to Third Parties

We will not disclose personal information to third parties without the patient’s consent, except in the following cases:

  • When required by law
  • When necessary for the protection of life, health, or property, and obtaining consent is impractical
  • When medically necessary for referrals to other healthcare facilities, laboratories, or insurers

5. Information Security

We implement appropriate security measures to prevent unauthorized access, loss, alteration, or leakage of personal information. Staff who handle personal information receive proper training and supervision.

6. Access, Correction, and Deletion

If a patient requests access to, correction of, or deletion of their personal information, we will verify the individual’s identity and respond within a reasonable period.

7. Use of Cookies

Our website may use cookies to improve usability and analyze website traffic. Cookies do not collect personally identifiable information. You may disable cookies in your browser settings, though some features may become unavailable.

8. Changes to This Policy

We may update this Privacy Policy as needed. Any changes will take effect upon publication on our website.

9. Contact Us

For inquiries regarding the handling of personal information, please contact us below.

Nishikawa Dental Clinic (Medical Corporation Sowan)
HANAKIKU Bldg 2F, 1-11-5 Sakurashinmachi, Setagaya-ku, Tokyo 154-0015, Japan
Tel: 03-3429-0418
Contact Us

Effective: January 1, 2025